June 2024 – Hulen Place Clinic Update

Since our opening, we have focused on providing primary care services to the unhoused and low-income population. We started with operating the primary care clinic two days a week in the first year, planning to gradually increase to five days a week by our fifth year, while continuously evaluating and adjusting our service hours based on demand.

In addition to primary care services, we have implemented laboratory point-of-care testing and are certified by California’s Vaccine for Children (VFC) program. These initiatives aim to increase health equity, improve diagnostic capabilities, and facilitate referrals to specialists and community organizations. The VFC program also helps improve the overall health of the at-risk population by reducing the spread of infectious diseases and viruses.

Over the past eight months, our primary care volume has grown steadily. As of May 2024, we average 8.5 patients per eight-hour day and over sixteen patients per week, surpassing our first-year target. We have served over 360 patients, many of whom have limited access to healthcare and require extensive care and management. Our team has also referred many to community and social services, ensuring comprehensive care management.

Looking ahead, the UCR Hulen Place clinic has ambitious plans to enhance its services further. On June 3, 2024, we began offering behavioral health services alongside primary care, adding a four-hour session for behavioral health, bringing our total operating hours to twenty per week. We are prepared to monitor the demand for these services closely and, if necessary, expand hours to ensure we can meet the needs of our community. We will also begin collecting the missing elements in the data request and submit this in the quarter four data submission.

The successful opening of the Hulen Place clinic is just the beginning. We will continue to evaluate service hours to meet community demand, add behavioral health capacity, assess the development of an extended care management model for the unhoused/low-income population, and work with community organizations to increase patient access to services. By partnering with local insurance companies, we aim to increase both primary care and behavioral health volumes over the next year.

Thank you for your continued support.

Warm regards,