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How to Switch Your Care to UCR Health

Switching your care to UCR Health is easier than you think — whether you're choosing a new plan during Open Enrollment, experiencing a qualifying life event, or simply ready for a doctor who's closer to home.

If your current plan already includes UCR Health, you may be able to switch to a UCR Health primary care physician (PCP) at any time. Not sure where to start? Use the guide below to find the right path for your plan type.

How to Switch Your Care: Step-by-Step Guide

1. What type of health insurance do you have?

Health insurance through an employer

  1. Check Insurance Plans Accepted at UCR Health to see if we accept your current plan. If so, you may be able to change to a UCR Health primary care provider (PCP) at any time.
  2. To select a new plan through your employer, call the health plan directly to verify if UCR Health is in the network.
  3. Have other questions? Call our concierge line at 855-827-4264.
  4. Did you switch your plan? Call us at 844-827-8000 to update your insurance information.

Private commercial insurance

  1. Check Insurance Plans Accepted at UCR Health to see if we accept your current plan. If so, you may be able to change to a UCR Health primary care provider (PCP) at any time.
  2. If you are selecting a new plan from the list above, call the health plan directly to verify if UCR Health is in the network.
  3. Have other questions? Call our concierge line at 855-827-4264.
  4. Did you switch your plan? Call us at 844-827-8000 to update your insurance information.

Medicare

  1. Check Medicare Plans Accepted at UCR Health to see if we accept your current plan. If so, you may be able to change to a UCR Health primary care provider (PCP) at any time.
  2. Have other questions? Call our concierge line at 855-827-4264.
  3. Did you switch your plan? Call us at 844-827-8000 to update your insurance information.

Covered California / Affordable Care Act

  1. Check Covered California Plans Accepted at UCR Health to see if we accept your current plan. If so, you may be able to change to a UCR Health primary care provider (PCP) at any time.
  2. Have other questions? Call our concierge line at 855-827-4264.
  3. Did you switch your plan? Call us at 844-827-8000 to update your insurance information.

Medi-Cal or Dual-Eligible (Eligible for both Medicare and Medi-Cal)

  1. Check Medi-Cal and Dual-Eligible Plans Accepted at UCR Health to see if we accept your current plan. If so, you may be able to change to a UCR Health primary care provider (PCP) at any time.
  2. For help with switching to one of the plans we do accept, contact the Health Insurance Counseling and Advocacy Program (HICAP), 909-256-8369
  3. Have other questions? Call our concierge line at 855-827-4264.
  4. Did you switch you plan? Call us at 844-827-8000 to update your insurance information.

UC employee insurance

  1. Current UC employees: You can choose between UC Blue & Gold HMO or UC Care PPO to receive care at UCR Health.
    • UC Blue & Gold plan: After you select this plan in UC Path, you will be asked to choose a primary care provider. You do not need to designate a certain provider. Do not click “Select a Provider” next to the field; instead, after reviewing the checkboxes below, choose “Save and Continue.”
    • UC Care: This plan is administered by Anthem Blue Cross. There’s no need to choose a primary care physician. Your most optimal benefits will be applied when you see a UCR Health provider or other Tier One provider.
  2. UC retirees: Please call 844-827-8000 for more information.

2. Schedule an Appointment Online

Browse our providers and schedule your first appointment online—or call 844-827-8000 if you'd like help.

3. Sign up for MyUCRHealth

MyUCRHealth is your secure online portal for viewing test results, messaging your care team, and managing your appointments—from any device, anywhere.

4. Transfer Your Medical Records

No need to track down paperwork yourself. Once you've scheduled your first appointment, our team will reach out to request your records from your previous provider—all we need is your authorization. If you're transferring from multiple locations, you'll complete one simple form per facility. We'll take it from there.

Frequently Asked Questions

Do you accept my insurance plan?

We accept most major health plans. Learn more on our Insurances page.

How do I begin my care with UCR Health?

Call 844-827-8000. Our Patient Access Center will be happy to answer any questions and help you register as a patient, choose a primary care provider and set up your first appointment.

Where can I find UCR Health clinic locations and phone numbers?

See all UCR Health locations.

How do I choose a primary care physician?

Browse Find a Provider page for more information about our Family Medicine, Internal Medicine, and Pediatrics providers by filtering by the specialty. You can also read bios of our PCPs accepting new patients.

How do I find a specialist?

Browse our full list of specialists on the Find a Provider page.

What medical services do you offer?

See medical services available at UCR Health.

What is MyUCRHealth?

MyUCRHealth is an online portal that securely houses your electronic medical records. View test results, request medications, message your providers and more. You can access it through a web browser or the MyUCRHealth app. Learn more about MyUCRHealth.

Does UCR Health have its own laboratory services?

We do not currently offer on-site lab services, but we do partner with regional laboratory providers for convenient and accessible services.

Does UCR Health have its own pharmacies?

We do not currently offer our own pharmacies, however we do partner with several pharmacy locations.

How do I schedule an appointment?

You can call our Patient Access Center at 844-827-8000 or make appointments online, including video visits.